Special Needs

GR-Comic-con Text-Logo Color bannerThe event staff at the Grand Rapids Comic-Con is committed to creating an epic annual event for all of the fans out there. We want to make sure that every fan who attends, including ones that may have specific special needs, has an amazing and memorable time.

Disability Advocates

We are working closely with Disability Advocates Of Kent County to create a memorable experience for people who may have special needs. For more information click here.

Handicap Accessibility

Every room at our venues are handicap accessible; some of our event aspects are on the second and third levels but all rooms are accessible with an elevator. There is ample handicap parking around the buildings that is clearly marked. The bathrooms all have handicap facilities.

Seating at Film Festival and Seminars

There will be space saved in each seminar room and the film festival for wheelchairs. This space is limited so make sure to get in line early. Although we will do everything possible to accommodate people with special needs, in order to be fair to everybody attending the event we will not provide early access to the vending hall or other events or the ability to skip lines. We will allow you to have other people to stand in your place in line. We also can not guarantee attendance to every seminar or autograph signings, although we will do our best to make sure you have the quality experience you deserve like everybody else.

Guide Dogs and Service Animals

Guide dogs and service animals are welcome at the Grand Rapids Comic-Con on the condition that they are leashed or appropriately controlled. It helps if your service animal is clearly marked with some kind of designation such as a “Paws With A Cause” vest or some type of equivalent but it is not required. The owner assumes full responsibility for the actions of his/her animal. All service animals must be leashed and are not allowed to roam the hall under any  circumstance.

Wheelchairs

Wheelchairs are available for emergency use only. DeltaPlex security will operate in the case of an emergency.  Our venues have wheelchairs on site at all times for guests to use as needed. The Security officials at each venue will handle the distribution of all wheelchairs in conjunction with AMR and the Event Services staff. All users will be required to sign a wheelchair release form at time of check out.

ASL Interpreters

There will be an ASL interpreter at all events on the Main Stage and Grand Gallery A-C during normal hours signing for the deaf and hard of hearing. The ASL interpreter will be projected on Main Stage screens for easier viewing.

Large Print Programs

Copies of the program in large print will be available for those who need them. They will be located at the information tent on the main floor concourse at no charge.

Staff

All staff at the Grand Rapids Comic-Con will be clearly marked with a badge around their necks and wearing a black golf shirt. If you have any questions or special needs please feel free to ask.

Questions

If you have any questions, concerns, or comments please feel free to write co-owner Mark Hodges at mark@grcomiccon.com or the Event Coordinator, Rosie McCollom at coordinator@grcomiccon.com